Terms and conditions

Our tours can be booked here on our website, through www.visitlofoten.com, travel agencies or by contacting Hov Gård directly:

E-mail: info@hovgard.no
Phone: +47 975 59501 Tours must be paid for in advance.

If cancelled later than 2 days (48 hours) before the booked tour, the customer will be charged 100% of the amount of the booking. For groups of more than 9 people, the customer will not be charged if cancelled more than 7 days (48 hours) before the ride starts. The customer will be charged 50% of the amount for cancellations less than 7 days but more than 48 hours before the ride. For cancellations within the last 48 hours before the ride, the customer will be charged 100%.

• Children under the age of 8 cannot participate in our riding tours unless approved by our staff in advance
• Pregnant women may not participate in our riding tours
• People under the influence of alcohol or intoxicating substances may not take part in our rides or interact with our animals at Hov Gård
• No-one may take part in a ride against their own free will
• All participants are obliged to inform the tour leader of any condition that may affect their ability to complete the planned tour
• Backpacks, bags, etc. may not be brought on the trip. Valuables can be stored in the stables in a closed room during the trip. Hov Gård does not take responsibility for personal belongings

With your safety in mind, we take our precautions to ensure that every trip is a positive and safe experience and we ask you to confirm the following before making your booking:

• I am taking this tour of my own free will
• I consider myself capable of taking part in this tour
• I have familiarised myself with Hov Gård’s instructions and safety rules and agree to follow them to the best of my ability
• I realise that riding a horse always involves a certain amount of risk
• I have informed the tour guide if I have any illnesses that may affect my ability to complete this tour (e.g. epilepsy, asthma, diabetes, etc.), and any medication that I may require
• I understand that the operator’s liability only covers accidents resulting from faults in/on/use of equipment by the company’s employees and/or carelessness on their part.
• I am solely responsible for any damage caused by me due to my carelessness or failure to follow set/given/published instructions
• I am responsible for all personal belongings I have chosen to take with me on the trip
• I am not under the influence of alcohol or intoxicating substances

We always put safety first. If the weather conditions are too bad or unpredictable, we will organise a new trip at a later date.